HEALTH
Shanaz Ikonne UX Research
Tools: Figma, Google Forms, Optimal Workshop
Challenge
Research the needs of Christian therapists’ websites so their web presence can be redesigned. The client needed a website that would help them to connect with their clients in a more impactful way.
Role
I was responsible for connecting with people who represented the client’s audience. So I spoke with women in the neurodiverse, LGBTQ+ and BIPOC communities to understand what they look for in therapy and how they believed the client’s previous website met those criteria.
Impact
01 Improved Navigation
Helping to improve the navigation by decluttering it. This made the website redesign more targeted to what the client’s patients would want.
02 Accessibility
Focused on accessibility—mainly for people with ADHD and dyslexia. This allowed patients who are neurodiverse to access the services they needed. The previous website’s layout was arranged in a way that showed visitors a lot of information that would be difficult for some members of the client’s target audience to read.
03 Visual Guideline
Provided the product designer and web developer with a guideline for what the look and feel of the project should be like. More muted colours, larger fonts and smaller sections of text were used to help people with dyslexia and ADHD be able to find the information they need.
Final Solutions
